FAQ

1. Why does your software is cheaper then the original software?

That is all because we offer only copies of license versions.
This mean that you will not receive any printed documents (license or instruction) - just files and instruction in notepad's format, any special packages and will not be able to register this software online. All updates (for most of the software) are available for you. The software that we sell is bought primarily at the auctions and from the companies that have run out of business.

2. Is your software full and not upgrade versions? Do you sell upgrade software? Will I need to have any previous version of product?

We sell ONLY FULL versions and we criticize all upgrade software. You will not need any previous versions of the order. And in case you have already installed any other versions (previous ones or upgrades) you are to REMOVE them completely before installing our versions to avoid conflicts between the versions. You are not just uninstall but clear the Registry (for PC software) for the corresponding entries.

3. Can I have updates from the manufacturers' websites?

In many occasions the answer is positive unless it is restricted in the Instruction to a definite software.(you can ask our Support team about exceptions).

4. What is the language of software?

Standard, English. (You can ask our Support team for exceptions).

5. Can you send me a CD with software?

We don't sell any CD's and we will NOT send any CD in any case.

6. Is your software only for home users and on how many computers can I use my purchase?

Yes. Practically all our software is for home use only and you can use your software only for 1 computer. Please, leave an enquiry through the questionnaire form on our website to find out more about this.

7. Why I cannot download file by using Internet Explorer ?

You cannot download files that are 2 GB or larger. Please read official microsoft recommendation. Wherever, we recommend to use special download manager like getright. You can download it for free here.

8. What happens after I made the payment?

We will send you the download link via email within 24 hours. please following the instruction to download and install you software, we will provide full tech support if you meet installation issue

9. What is the download file format?

The software that you will download is RAR or ISO File, So you need DaemonTool or WinRAR software to install the software, get Daemon Tool or get WinRAR

10. I downloaded almost 50% of the file, but was disconnected. Do I have to start it over again?

Please download a FREE copy of software called "Get Right" . You can resume to download from where you were previously disconnected. Get it here.

11. How to burn the software into CD?

Please download a FREE copy of sofware called "ImgBurn" , You can burn ISO File into CD easily, get it here